Customer service
100% GENUINE WATCHES
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90 DAYS RETURN

When you buy a watch at Watches365, it always follows always a guarantee. This warranty may cover different time frames but always at least 2 years under the Sale of Goods Act. You can see the maturity below for each brand.

In case of a complaint, you should immediately contact us as soon as you discover the error or problem. Please contact us for our service center address when we do not perform repairs at our business address.

It is always important that your claim is initially valid and that the defect / complaint is not caused by an incorrect use of the product or other injurious behavior, and that you submit your warranty card, if it came with with the watch. A receipt with the order number will also be useful as we will thus be able to identify your order.

It is always important that your complaint is given within a reasonable time after you have discovered the defect in the product. If a complaint is made within two months after the defect is discovered, the complaint will always be timely, but as mentioned above, act as quickly as possible.

In regards to returning a product, whether it is an exchange or complaint, it is also on the customer's expense. Watches365 however pay for returning the goods to the customer from our service center. In addition to the warranty, there is also a guarantee. Remember that the warranty on watches do not cover the battery, leather strap, rubber strap, metal bracelet, crown or glass, as these can become worn or overloaded during normal use of the watch. Also remember that your warranty will be void if a repair is performed by an unauthorized repair shop.

Warranty on various brands:

Adidas 2 years warranty
Aeronautec 2 years warranty
Armani 2 years warranty
Bering 2 years warranty
Bossart 2 years warranty
Bruno Banani 2 years warranty
Armani 2 years warranty
Calvin Klein 2 years warranty
Casio 2 years warranty
Cerruti 2 years warranty
Chris Copenhagen 3 years warranty
Citizen 2 years warranty
Copha 2 years warranty
Diesel 2 years warranty
DKNY 2 years warranty
Esprit 2 years warranty
Faber Time 2 years warranty
Festina 2 years warranty
Fossil 2 years warranty
Gant 2 years warranty
Guess 2 years warranty
Hugo Boss 2 years warranty
Hæmmer 2 years warranty
Ingersoll 2 years warranty
Invicta 2 years warranty
Junkers 2 years warranty
Juwelis 2 years warranty
Komono 2 years warranty
Lacoste 2 years warranty
Lewis Mumford 2 years warranty
Lorus 2 years warranty
Lotus 2 years warranty
Luminox 2 years warranty
Michael Kors 2 years warranty
Mockberg 2 years warranty
Mondaine 2 years warranty
Nautica 2 years warranty
Nixon 2 years warranty
Obaku 2 years warranty
Perigaum 2 years warranty
Police 2 years warranty
Pulsar 2 years warranty
Puma 2 years warranty
Rothenschild 2 years warranty
Sector 2 years warranty
Seiko 2 years warranty
Skagen 2 years warranty
Swiss Military 2 years warranty
Tayroc 2 years warranty
Timex 2 years warranty
Tissot 2 years warranty
Tommy Hilfiger 2 years warranty
Triwa 2 years warranty
TW Steel 2 years warranty
Welder 2 years warranty
Zeppelin 2 years warranty